In the midst of her anxiety, Kendra's attention was drawn to another pet owner in the waiting room. The woman, cradling a small dog, struck up a conversation. She shared a story strikingly similar to Kendra's, about finding her dog in distress under mysterious circumstances. The parallels in their experiences were uncanny. This chance meeting in the waiting room opened a new avenue of thought for Kendra, as she listened intently to the woman's tale.